Our Story: From Humble Beginnings to Regional Leadership

Since our founding in 1999, Tri-County Ambulance Service has grown from a single ambulance and to a regional leader in pre-hospital and inter-facility ambulance services. Starting with just two employees, we now operate 26 Advanced Life Support Ambulances and a team of over 120 dedicated professionals.

Serving Elkhart, St. Joseph, and Marshall counties in Northern Indiana, our reach extends far beyond our primary service area. We proudly transport patients throughout the Midwest to destinations such as Indianapolis, Chicago, Fort Wayne, Cleveland, and even the Mayo Clinic in Rochester, MN.

tri-county ems
Family-Oriented Care

Treating every patient like a member of our family.

Equipment & Training

Cutting-edge tools and expert-trained professionals for quality care.

Regional Expertise

Providing professional service throughout Northern Indiana & beyond.

ems team inside of a ems truck providing basic life support and advanced life support

Our Mission: Compassionate, Quality Care for Every Patient

At Tri-County Ambulance, our mission is simple yet profound:
“To provide the highest quality ambulance service to our patients and their loved ones while making a meaningful difference in their treatment.”

We achieve this by:

  • Offering individualized, family-oriented care.
  • Utilizing state-of-the-art equipment and progressive training.
  • Ensuring every patient interaction is grounded in compassion, professionalism, and respect.

Our Core Values: The Heart of Tri-County Ambulance

At Tri-County Ambulance, our values shape everything we do:

  • Respect: Honoring the treatment choices of our patients and fostering collaboration with colleagues.
  • Quality: Delivering top-tier care through advanced technology and rigorous training.
  • Value: Providing timely and cost-effective services without compromising excellence.
  • Compassion: Treating every patient and their family as if they were part of our own.
  • Integrity: Building trust through honesty and transparency in all relationships.
Inside the back of an ambulance design for basic life support bls

What Sets Us Apart

Tri-County EMS ambulance for basic life support services

Tri-County Ambulance is built on a foundation of customer service excellence, a cornerstone of our philosophy since day one. We go above and beyond to deliver technically proficient care using well-maintained, cutting-edge equipment, compassionate and human-centered interactions with every patient and family member, and timeliness and reliability to ensure we are there when it matters most. Our vehicles and equipment reflect our commitment to high standards through their cleanliness, safety, and professionalism. Additionally, our in-house dispatchers streamline scheduling for ambulances, making it quick and easy for our customers.

A Family-Focused Workplace

Tri-County EMS Team

We are proud to be an employee-centered organization where mutual respect and commitment drive success. Our workplace embodies a family feel, where everyone works together toward a common goal: to deliver the best possible care for our patients and their loved ones. We foster this culture by holding one another to the highest standards of professionalism and compassion, encouraging personal and professional growth through continuing education and training, and building strong, supportive relationships within our team and the community.

Partnering with the Community

two tri-county EMS emt team members posing with a dummy

Tri-County Ambulance is honored to have built lasting relationships with local healthcare providers, nursing facilities, and other institutions. We consistently exceed their expectations with timely, friendly, and professional service, ensuring the highest level of care for patients and their families.

Looking Ahead: Committed to the Future

EMT deployment in action EMS on the side of a cliff overlooking the landscape

As we celebrate over 20 years of service, Tri-County Ambulance remains dedicated to meeting the needs of today while preparing for the challenges of tomorrow. Our commitment to innovation, compassionate care, and community relationships continues to drive our success.

Ready to Partner with Tri-County Ambulance?

Whether you need reliable ambulance services or are interested in joining a workplace that values excellence, integrity, and family, we’d love to hear from you.